![]() ![]() The visual fidelity may not be accurate as we recorded the video in a lower resolution to avoid affecting the graphics performance. We will contact you at the email associated with your account to share the videos we recorded when trying to replicate the problem. Since you confirmed that when using the iGPU and setting the resolution 4k, you noticed that the visuals are worse in the Arc Card. Try running the game using an iGPU to see if the behavior improves.Try running the game with and without this option enabled.Play the game using a 3840 x 2160 (4k) display.We installed the game using Starcraft Remastered game.The replication steps we followed are the following: Discrete GPU: Intel® Arc™ A770 (16GB) Graphics.Integrated GPU: Intel® UHD Graphics 770.Processor: Intel® Core™ i5-12600K Processor.However, we tried the following system configuration: Unfortunately, we were unable to try a system configuration that fully meets yours. To save your scan: click "Next" then "Save.".Click on the menu where it says: "Summary" to change it to "Detailed View.".By default, Intel SSU will take you to the "Summary View." Open the application and click "Scan" to see the system and device information.Intel System Support Utility (Intel SSU).Create a system report using the following tools:.What is the game distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).Is this the first graphics adapter installed on your system?.What do you mean by not being able to play the game? Is it related to performance issues or the game crashing?.Can the 5600g iGPU run the game at 4k resolution?.There is no option to change the game graphics settings built into the game.To better assist you, please provide us with the following information: We would be more than glad to help you with your issue. Thank you for posting on the Intel️® communities. ![]()
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